Monitoring and profiling players 24-7-365 - patent pending
The award-winning technology behind GameScanner is an artificial intelligence solution based on neuroscience which – fully automatically – identifies problem gambling behavior with the same performance as expert psychologists. GameScanner’s performance has been tested and verified by GLI and has a patent pending for its unique technology. By observing real human experts as they meticulously assess and compare every aspect of the individual customer’s gambling history, GameScanner gets the unique ability to weigh different indicators of controlled as well as addictive behavior. This also gives GameScanner the important ability to explain its decisions with clearly understandable reasons for its assessments. The assessments form a sound basis for following up with customers. The real advantage, of course, is that GameScanner monitors and profiles customers fully automatically around the clock while continuing to learn and refine itself.